![]() ![]() If you picked a Harmony Elite upgrade, you will be provided a promo code to use on. Our support team is ready to handle your compensation requests. When can I expect my free Harmony Elite to arrive or get my refund? Instructions and claim initiation are provided within the Harmony Express app for iOS and Android. What do I do to get my replacement or refund? This end of life program only impacts the Harmony Express. Does this impact my other Harmony remotes? ![]() We encourage you to contact us quickly to ensure we can assist you with your replacement remote before your Harmony Express service is interrupted on September 30, 2020. Logitech/Harmony will honor your request for a replacement remote or refund until December 31, 2020. Is there a deadline to take advantage of the upgrade or refund? Your Harmony Express remote will stop working as of September 30th, 2020. Harmony Elite Add Devices to Harmony How to create a Harmony Activityįaqs When will my Harmony Express stop working? You will need to configure your Elite by adding in your devices and setting up your Activities and Favorites. If you are upgrading to a Harmony Elite, please note that you will be unable to use our copy feature to bring in your Express account configuration. Under Device Settings, select the Harmony Express and then “Deregister” to remove the Harmony Express from the Amazon Alexa account completely.Look for "Settings" from the left side menu.Step 3: Deregister your Harmony Express from your Amazon Alexa account. "Harmony Express Integration" (Only if another Harmony hub based remote using Alexa was also in the account).Select "Your Skills" and disable the following skills:.Find and select "Skills or Games" or "Skills".Go to your Amazon Alexa app or in a web browser.Step 2: Disable all Harmony Express related skills. Your Scenes will still function, but will skip the Harmony Express commands. Deleting your room will also remove it from any Alexa Scenes relating to it. ![]()
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