![]() ![]() If any damage is present, it MUST be noted on the carriers slip and reported to MMarine Online IMMEDIATELY. If damage is discovered after accepting a shipment, it MUST be reported to MMarine Online within 72 hours of the delivery. Upon receiving shipments from MMarine Online and our partner shipping carriers, it is critical that you IMMEDIATELY inspect the package for damage PRIOR to signing for it and before accepting delivery from the carrier. While we take extra measures to ensure safe and secure shipment of your product, issues during shipment - while rare - are possible. ![]() Insurance MUST be applied to your return and tracking information of your return must be supplied to MMarine Online via email at thoroughly inspect each item(s) prior to shipment to ensure and guarantee that the item(s) is free of any cosmetic damages and/or missing parts. Please ensure the item(s) are returned in its original packaging and properly secured for return shipment. We will respond with instructions on how to return the item(s). If you need to return an item, please Contact Us with your order number and details about the item. W e reserve the right to refuse returns or assess additional fees at our discretion based upon the condition of the item(s) returned. Any returns initiated beyond 30 days of purchase will not be accepted. Returns made within 30 days of the purchase date will be refunded via check. We will never charge an increased shipping fee without your consent!Ī 25% RESTOCKING FEE WILL BE APPLIED TO ALL RETURNS. You will be notified if the actual shipping cost exceeds the estimated shipping cost. International shipping costs displayed on our website are only an estimate. Please be advised that shipping charges displayed on our website DO NOT INCLUDE customs, duties, or brokerage and import fees. Since these additional duties are unforeseen and unassociated with MMarine Online, it's the recipients responsibility to pay all applicable duties, taxes and brokerage fees that may apply upon the delivery and/or collection of your order. If your shipping address is located outside of the US, additional tax duties beyond our control may apply to collect your order upon delivery. We will never charge an increased shipping fee without your consent! Due to the distance of the above mentioned locations, please be aware that shipments may take a minimum of 5 business days to arrive.Įxpedited shipping costs provided by MMarine are only an estimate. All shipments to Alaska or Hawaii and any other territories under the control of the United States may incur additional shipping charges based upon the location, weight and dimensions of the package once secured for shipment. Promotional Shipping (e.g., free shipping) is only applied to orders shipped within the contiguous United States and does not apply to Alaska, Hawaii, Puerto Rico or the US Virgin Islands. ![]()
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